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| Frequently Asked Questions |
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About Our Products
Do you wholesale your products? Shopping Cart and Ordering Questions I prefer not to buy online, can I still order products sold on your website? What payment types to you accept? Miscellanous Do you have a printed catalog? Do you have a newsletter? How do I sign up? Didn't find an answer to your question? About Our Products Back to Top Do you wholesale your products? We do wholesale some of our products. We do not have a printed catalog. When contacting us for details, please include: 1. Your business name 2. Contact name and email. This must be an authorized buyer for the company. Information will be sent via email. 3. Your business' state resale number or sales tax permit number. Copies will be required with your first order. Back to Top Shopping Cart and Ordering Questions Back to Top I prefer not to buy online, can I still order products sold on your website? Yes. Our check out process with your credit card information is secure; however, we do understand the need for other ordering options. You can order by telephone, email or US Mail. When you order, please include the following: 1. Let us know this is an Internet order. 2. List the items and the quantities of each item you wish to purchase. 3. Include your billing address, including apartment number, street address, city, state, and zip code. This is the address that your bill or statement comes to. 4. If the shipping address is different from your billing address, we need to know the apartment number (if any), street address, city, state, and zip code. 5. Please include your email address and telephone number. We will not share, rent or sell your email address or any other personal information. See our Privacy Policy. You can order by telephone by calling our toll free order line at 1-866-322-9961. You can call from 8:30 am to 7:00 pm CST Monday through Saturday. If no one is available to take your call, please leave us a message with your name, a phone number you can be reached at and a convenient time for us to call you back. We will return your call as soon as possible. Or mail your order to Three Hawks Trading Company, P.O. Box 1221, Lexington, OK 73051-1221. Orders also may be emailed to info@3hawkstrade.com. DO NOT include any credit card information in an email to anyone for any reason. Most shopping carts, like ours, are run on SSL (Secure Socket Layer) servers which encrypt sensitive credit card information. Credit card information will only be collected over the phone or through our secure shopping cart. Note that whether you place your order online, or by mail, email or phone, orders must be paid in full USD before we ship. We accept Visa, MasterCard, PayPal and money orders or cashiers checks. NO personal or business checks unless preapproved; we do not ship C.O.D. Unapproval checks will be returned to you and your order will be canceled. Back to Top What payment types to you accept? We accept Visa, MasterCard, Discover, American Express, PayPal and money orders/cashiers checks. We do not ship C.O.D. Back to Top Miscellanous Back to Top Do you have a printed catalog? We do not have a printed catalog available. Back to Top Do you have a newsletter? How do I sign up? Yes we have a newsletter. We send out only a few each month with information regarding sales, new products, web site updates and information from Jeff Yellowhair. Our service is a double opt-in, which means you must take action on a confirmation email you will receive. If no action is taken on the confirmation email, you will not received any newsletters from us and your name and email will be removed from the system after 14 days. Click here to sign up. Back to Top Didn't find an answer to your question? If you didn't find the answer to your question or if you need additional information, please Contact Us. Back to Top |
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